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👋 Hello! Curious about our new look? Or, perhaps you’re looking for Evelina London NHS services?

Two Evelina team looking at charts

Have we knocked on your door?

Frequently asked questions

Where are our fundraisers working?

Below is a list of postcodes that our fundraisers are visiting.  Although these are accurate, occasionally a fundraiser may cross over into another street or postcode by mistake.

 

Postcodes

Our fundraisers will be knocking on doors in Kent and the London boroughs from December through to January.

The doors of the postcodes that they will be knocking on in January are:

DA14, DA16, DA6, DA7, W14, W6, RM13, RM14, RM3, RM5, RM7, EN1-EN4, N13, N14, N18, E10, E17, IG8.

 

How do I know the person calling at the door is legitimate?

If you would like to confirm the details of an Evelina London Children’s Charity door to door fundraiser who recently visited you. Please contact our friendly Supporter Care team from Monday to Friday, 9am – 5pm on 020 7848 4701 or hello@evelinacharity.org.uk.

 

Are the local authorities informed that Evelina London Children’s Charity is fundraising in the area?

Yes, we contact the local police, neighbourhood watch, council and local trading standards office before the fundraisers begin work in the area.  The fundraisers are authorised to operate Monday to Friday 10am – 8pm, Saturday 10am – 5pm.

 

How will my money be used?

Thanks to our Evelina London family of amazing supporters:

  • Together, we’ve been able to fund an innovative video messaging app, which enables worried new parents to feel closer to their new-borns when they can’t be by their side
  • We’ve helped open two new wards, dedicated to research, enabling staff to make leaps and bounds in their research that will help children for decades to come
  • We’ve helped fund equipment that helps the team find veins quickly and easily in even the tiniest arms, making injections much less scary for small children, and less destressing for their parents

 

What is Gift Aid and why should I sign up for it?

Gift Aid enables the Charity to reclaim the tax on your donation (provided you are a UK taxpayer) and receive a further 25p from every £1 donated, at no extra cost to you.  A gift of £10.00 per month becomes £12.50 per month with Gift Aid.  All we need from you is a simple declaration saying that you want to use Gift Aid – you may have selected this on the tablet in the Direct Debit section.

 

How secure is my donation and my personal details?

Our fundraisers are not allowed to collect cash or cheques.  The information contained on the tablet can only be used by Evelina London Children’s Charity to collect your agreed contribution from your account and nothing else.  We comply with the Data Protection Act and will not pass your details on to any third party.  You are protected by the Direct Debit Guarantee.

I wish to make a complaint.

We monitor the conduct of the fundraisers operating on our behalf and welcome feedback.  If you wish to make a complaint please contact our friendly Supporter Care team from Monday to Friday, 9am – 5pm on 020 7848 4701 or email hello@evelinacharity.org.uk, they will be happy to help.

 

I recently signed up to make a donation to you but have changed my mind and want to cancel?

Or my personal details have changed?

Please contact our friendly Supporter Care team from Monday to Friday, 9am – 5pm on 020 7848 4701 or email hello@evelinacharity.org.uk, they will be happy to help.

 

Our COVID-19 policies

The professional fundraising agency that runs the campaign work in line with government guidance on how to provide a safe and professional fundraising activity.  Risk assessments have been carried out and guidelines on interacting with the public safely have been issued to each fundraiser as well as daily checklists made. For more information on our policies please contact our friendly Supporter Care team on 020 7848 4701 or email hello@evelinacharity.org.uk.